03 · Industry
Retainers that stay profitable.
Agency margin dies by a thousand small extras. Turia One tracks what each retainer actually consumes, moves approvals along instead of letting them sit, keeps client conversations on the record, and bills the overage you have been giving away.
Recommended stack
Switched on by default for Digital Marketing Agencies
- 1 Lead Tracking
- 2 Proposal Management
- 3 Client Management
- 4 Task Management
- 5 WhatsApp Integration
- 6 Billing & Invoicing
76%
Client reply rate on WhatsApp
18%
Better workload balance
3 hrs
Saved per billing cycle
The reality
What actually goes wrong in Digital Marketing Agencies.
Retainers that quietly go underwater
A client on a fixed fee consumes twice the planned hours and nobody notices until the quarter closes.
Approvals that stall
Creative sits waiting on a client sign-off with no reminder and no visible owner.
Feedback scattered across channels
Comments arrive on WhatsApp, email and calls, and the latest version is anybody’s guess.
Reporting eats a day a month
Pulling numbers together for client reports is manual, repetitive and late.
The answer
How Turia One handles it — and with which modules.
01
Retainer consumption, live
Effort logged against each retainer shows burn versus contract while there is still time to act.
02
Approvals that chase themselves
Client approval requests go out with a portal link, and agents escalate until a decision is recorded.
03
One thread per client
WhatsApp and email land on the client record, with the current version and its feedback in one place.
04
Reports drafted for you
Turia AI assembles the status narrative from your own delivery data, ready for a human to sharpen.
76%
Client reply rate on WhatsApp
18%
Better workload balance
3 hrs
Saved per billing cycle
FAQ
Digital Marketing Agencies, answered
Still unsure whether it fits how your team actually works? Ask us the awkward version of the question — we would rather answer it now than after you have migrated.
Talk to us Can we see if a retainer is over-serviced?
Yes. Logged effort against each retainer is compared to the contracted scope, with alerts before you cross the line.
How do client approvals work?
Requests go out with a portal link over email or WhatsApp. Decisions are recorded against the task, and reminders escalate automatically.
Can we manage new business too?
Lead Tracking handles inbound enquiries and pitches, and a won lead converts into a client with its history attached.
Do you support multiple brands per client?
Client groups let you nest brands under one parent, with work and billing viewable at either level.
Other industries we configure for
Set up for Digital Marketing Agencies in a week.
We configure your task templates, billing model and agents with you on the onboarding call, so your first week is real work rather than setup.
No credit card required · Setup in under 10 minutes · Cancel anytime